Wednesday, April 23, 2014

Customers Resist Samsung Bloatware

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We have all purchased a shiny new smartphone and discovered a myriad of apps on it that you cannot delete and would never use. Samsung uses their dominant Android market share position to have the highest concentration of bloatware out of any Android vendor. The question is, how popular is ChatON, the Samsung App Store or even the Readers Hub?

Samsung recently announced that 100 million users are registered on their Chaton instant messaging service. What they don’t disclose is that US users only spend six seconds per month on the app, often mis-clicks trying to open something else. If you look at all of Samsung proprietary apps the average user only spends seven minutes per month total on them.

The lack of consumer interest in Samsung bloatware is quite telling. The average user spends 150 minutes a month on Instagram, 11 hours on Facebook and 150 minutes a month on Google Services.

Customers Resist Samsung Bloatware is a post from: Good e-Reader

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