Wednesday, July 10, 2013

New on the OverDrive Partners Portal: OverDrive Library Service FAQs

Here at OverDrive, we appreciate the time, energy and dedication of librarians who help users on a daily basis. We know you're on the frontlines, and we want to support your efforts and make your job easier whenever possible. The new Library Service FAQs located on the Learning Center tab of the OverDrive Partners Portal will do just that.

 

The OverDrive Library Service FAQs is a comprehensive collection of the most popular questions from our library partners now available in an easy to access location. Save yourself an email or web form submission to our Support Services team by bookmarking this page (http://partners.overdrive.com/learning-center/faqs/) and perusing the various sections on Collection Development, Digital Formats, Troubleshooting, User Training and more.

 

And don't forget, a team committed to serving your library is always here to help. You can find contact information for the team members in OverDrive Marketplace on the Support tab in the right column.

 

Heather Valentine-Gold is an Account Specialist with OverDrive

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