Thursday, March 20, 2014

What are the Recommend to Library (RTL) and Holds Manager carts in my Marketplace?

Did you know: out of nearly 70,000 readers polled worldwide, 61% cited availability of library content was the #1 factor when deciding which books to borrow? (OverDrive end user survey – May 2013).

Coming back from PLA, our top libraries recommended the best use of your collection budget dollars is to fill holds automatically with Holds Manager—and review patron recommendations regularly from our Recommend to Library feature. This allows you to easily meet patron demand—and guarantee circulation.

See how our librarians are taking advantage of these useful features:

Melissa DeWild, Kent District Library (MI), Library Journal 2014 Mover & Shaker, says: "Holds Manager greatly benefits our patrons and staff. It's easily customizable to your library's needs and preferences: you can set a holds ratio, how often it runs, a maximum amount of copies to purchase, budget, and more. We set our holds ratio and have it automatically purchase additional copies every Friday. This is a huge timesaver for staff, and our patrons never have to wait too long for their holds.”

To help, our Collection Development Team has implemented a Holds Manager profile into your Marketplace account.

At your digital collection website, demand builds as your users place titles on hold. Holds Manager lets you respond to this demand quickly and easily by building carts or automating orders based on holds.

Every time your Holds Manager plan runs, it will create a cart for your review. Or, Holds Manager can automatically place a holds-driven order on your behalf. You can create one Holds Manager plan for all holds, or you can create a separate Holds Manager plan for each format (eBook, audiobook, music, or video).

In addition, if your library is taking advantage our “Recommend to Library” features, for patrons to recommend titles for your collection that you do not have, we have set up an automated feature to capture the patron recommendations and create carts for your review in Marketplace.

These two profiles were set up to assist your staff to create the best digital library experience. It will save time for your staff, as well as put the power into patron demand.

You can create, review, and edit these plans at any time. To do so, please follow these steps:

Holds Manager:

Login into Marketplace

Choose Select Express from the Shop drop-down menu, then select Holds Manager.

Click the Create new button to create a new plan, or select an existing plan and click Edit.

 

Recommend to Library Manager:

Login into Marketplace

Choose Select Express from the Shop drop-down menu, then select RTL Manager.

Click the Create new button to create a new plan, or select an existing plan and click Edit.

 

If you have any questions regarding these options, please do not hesitate to talk with your Collection Development Specialist!

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